1.0. Introduction

Welcome to the https://myhandwork.ng/ website (the "Site"). These terms & conditions ("Terms and Conditions") apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions. This website is owned and operated by COTNOVALAB GLOBAL TECHNOLOGIES LIMITED (hereinafter COTNOVA).. The website presents to you a platform for engagement of acclaimed skilled workers (hereinafter Handyman) in all facet of human endeavors. The form of handyman that can be engaged on this platform ranges from electrician, plumber, carpenter; bricklayers, Tilers and other forms of skilled workers (individual or corporate entity) which voluntary submit their details to COTNOVA to market and render services to clients on this site. The Site reserves the right, to change, modify, add, or remove portions of both the Terms and Conditions of Use and the Terms and Conditions of Services availed by acclaimed Handyman at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes. Kindly review the Terms and Conditions listed below diligently prior to using this website as your use of the website indicates your agreement to be wholly bound by its Terms and Conditions without modification. You agree that if you are unsure of the meaning of any part of these Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to contact us for clarification. These Terms and Conditions fully govern the use of this website. No extrinsic evidence, whether oral or written, will be incorporated.

1.1.0 Terms and Conditions of Use

1.1.1 Use of the Site

You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. Both parties agree that this website may only be used in accordance with these Terms and Conditions of Use. If you do not agree with the Terms and Conditions of Use or do not wish to be bound by them, you agree to refrain from using this website. We grant you a non-transferable, revocable and non-exclusive license to use this Site, in accordance with the Terms and Conditions of Use, for such things as:

• Registration on this site/ platform as a handyman with requisite skills to deliver on what is required of the skill men of his nature.
• searching for the handyman with the required skills within their location or any location where the handyman services are required.
• register on the platform and post jobs/ contract for handyman where the users have projects to carry out which require the services of various handyman to work on. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance.

These Terms and Conditions of Use specifically prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited. Any breach of these Terms and Conditions of Use shall result in the immediate revocation of the license granted in this paragraph without prior notice to you. Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise. Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section. During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

1.1.2 User Submissions

Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

1.1.3 Information Available on Website

You accept that the information contained in this website is provided as is, where is’, is intended for information purposes only and that it is subject to change without notice. Although we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a representation or a warranty or a guarantee. We shall not be held responsible or made liable for any damages or injury which may arise as a result of any error, omission, interruption, deletion, delay in operation or transmission, computer virus, communication failure and defect in the information, content, materials, software or other services included on or otherwise made available through our Website. We understand that certain state laws do not allow limitations on implied warranties or limitation of certain damages, these disclaimers may therefore not apply where these laws are applicable.

1.1.4 Accessibility of Website

Our aim is to ensure accessibility to the website at all times, however we make no representation of that nature and reserves the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.

1.1.5 Links and Thirds Party Websites

We may include links to third party websites at any time. However, the existence of a link to another website should not be consider as an affiliation or a partnership with a third party or viewed as an endorsement of a particular website unless explicitly stated otherwise. In the event the user follows a link to another website, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, products and services, available on third party websites. Creating a link to this website is strictly forbidden without our prior written consent. Furthermore, we reserve the right to revoke our consent without notice or justification.

1.1.6 Intellectual Property

Both parties agree that all intellectual property rights and database rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain at all times vested in us or our licensors. Use of such material will only be permitted as expressly authorized by us or our licensors. Any unauthorized use of the material and content of this website is strictly prohibited and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

1.1.7 Data Protection

Any personal information collected in relation to the use of this website will be held and used in accordance with our Privacy Policy, which is available on our Site and might use it for commercial purposes.

1.1.8 Indemnity

You agree to indemnify and hold us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms of Use and User Agreement.

1.1.9 Applicable Law and Jurisdiction

These Terms and Conditions of Use shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Subject to the to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.

1.2.0 Termination

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions of Use or revoke any or all of your rights granted under the Terms and Conditions of Use. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of COTNOVA Labs in operating the Site, your sole and exclusive remedy is to discontinue using the Site.

1.2.1 Severability

If any portion of these terms or conditions is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Use and shall not affect the validity or enforceability of any other section listed in this document.

1.2.2 Miscellaneous Provisions

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions of Use to any third party is prohibited unless agreed upon in writing by the seller. We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions of Use to any third party.

2.0 Terms and Conditions of Engagement of a Handyman

2.1.0 General Introductione

You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. You agree that if you are unsure of the meaning of any part of the Terms and Conditions of Sale, you will not hesitate to contact us for clarification prior to engaging a Handyman on this site These Terms and Conditions fully govern the engagement of services on this Site. No extrinsic evidence, whether oral or written, will be incorporated.

2.1.1 Formation of Contract

Both parties agree that browsing the website and gathering information regarding the services provided by the Handyman listed therein does not constitute an offer to provide services, but merely an invitation to treat. The parties accept that an offer is only made once you have selected the Handyman you intend to engage, chosen your preferred payment method, proceeded to the checkout, independently and legally formalize your engagement with the Handyman outside this site.
Both parties agree that the acceptance of the offer is not made when the Handyman contacts you by phone or by email to confirm that the offer has been accepted. Your offer is only accepted after negotiations and when the handyman expressly confirms acceptance outside this site.

2.1.2 Acceptance of Electronic Documents

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

2.1.3 Negotiation/ Terms of Payment

The negotiation, offer and acceptance of services rendered by a Handyman shall be between the parties. The parties affirm that COTNOVA is not involved in the arrangement and holds COTNOVA free of any legal liability arising from the contract.

2.1.4 Payment for Services

Upon acceptance, parties may deposit the negotiated fee with COTNOVA to enable proper service delivery. Where a client decides to pay directly to Handyman, the Client does so at his own peril

2.1.4.1 The Client

(a) The Client shall voluntarily submit Bank account details for payment reversals where payment to handyman is disapproved and the rationale for disapproval is verified and confirmed by COTNOVA in line with terms and conditions
(b) For prudence and confirmation of efficient service delivery before payment of service to the Handyman, the Client willfully agree and deposit negotiated cost of service agreed by parties to COTNOVA for payment of same (less COTNOVA service charge) to the Handyman after confirmation of service delivery and approval of payment by the Client on the site.
(c) The Client agrees that the grounds for disapproval of payment for service rendered by the Handyman are:
i. abandonment and non-completion of work
ii.Poor and inefficient service delivery
(d)Client agree that after disapproval of payment to Handyman on any of grounds above and where counter-claim is raised by the Handyman, the determination of whether the Handyman has completed and efficiently delivered service to entitle him for payment shall be the sole discretion of COTNOVA.
(e)The Client agrees and accept that the decision of COTNOVA on approval/ disapproval of payment for services rendered shall be full and final without any contestation whatsoever.
(f)The Client agrees that reversal of professional fee deposited with COTNOVA after favourable decision on the payment disapproval shall be less 1.5% of the transaction fee but not more than N5,000.00 (Five Thousand Naira) Only.

2.1.4.2 The Handyman

(a)The Handyman shall voluntarily submit their Bank account details during registration on the site for receipt of their fees after payment has been approved by the Client.
(b)The Handyman shall deliver its work efficiently and agrees that COTNOVA has the right to refuse to pay professional fees deposited with it by the Client and reverse same where the Client disapproves payment on the grounds listed in paragraph 2.1.4.1 above.
(c)The Handyman agrees that upon any disproval of payment by a client, he shall forward to COTNOVA its defence to the disapproval application and Counterclaim if any within 5 days of notification of the disapproval on the site. Failing which, the parties agree that COTNOVA shall act as it deems appropriate in the light of the disapproval application.
(d)Disapproval of payment by Client is an application to COTNOVA to refund money earlier paid for a service. This does not automatically result in immediate refund as parties agree that COTNOVA shall independently review the Client’s application vis a vis the defence and Counterclaim of the Handyman and the parties agree that decision of COTNOVA on the disapproval application and counter-claim shall be final without any form of contestation from either the Handyman or Client as the case may be.

2.1.5 Service Charge

Parties agree and accept that COTNOVA shall charge service charge on all payment made for services rendered by the Handyman to any Client. The quantum of service charge to be charged shall be 10% of the sum where the fee paid is N10,000.00 and below. Where the charges is above N10,000.00, the service charge applicable is 7.5% of the sum paid for the service.
For Partners, the quantum of service charge to be charged shall be 5% of the sum and charges will not be more than N10,000.00 per assigned task.
Parties also agree that the service charge applicable shall be updated on our website from time to time and same is adopted as part of these Terms and conditions.

2.1.6 Rating of Clients/Handyman Services

Clients are voluntarily required to rate Handymen during payment approval/ disapproval process to enable other Client’s measure the Handyman job service delivery for further engagements.
Also, Handyman are voluntarily required to rate their Clients after assigned task has been completed, so as to enable other Handymen know more about the client’s attitude and responses towards a handyman.

2.1.7 Liability of Parties on the engagement of Handyman

We operate an open market place which is open for individuals and corporate entity to market their craft and skills on the website. None of the handyman marketing on our website are known to us and we are unable to conform the authenticity and level of the skills put forward on the website, neither are we involved in the actual negotiation and transaction between the Handyman and their clients on this website. The Client and Handyman agree that we would be held free from any liability in contract, pre-contract or other representations in tort, for all transactions conducted and ratings/ comments of Clients/ Handyman on our website.
Users of the site either Handyman, Clients or any other (Users) expressly agrees that use of this site is at their sole risk. Neither COTNOVA, its affiliates nor any of their respective employees, agents, third party content providers or licensors warrant that use of the site will be uninterrupted or error free; nor do they make any warranty as to
(i) Quality of services to be delivered by the handyman
(ii) The results that may be obtained from use of this site, or
(iii) The accuracy, reliability or content of any information, service or merchandise provided through this site.
This website is made accessible on an "as is" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchant ability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.
This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. Users specifically acknowledges that COTNOVA is not liable for the defamatory, offensive or illegal conduct of other users or third-parties and that the risk of injury from the foregoing rests entirely with the User. In no event shall COTNOVA, or any person or entity involved in creating, producing or distributing this site or the contents hereof, and any software, be liable for any claims or damages, including, without limitation, direct, indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to use this site. The User hereby acknowledges that the provisions of this section shall apply to all contents on this site and the microsites. In addition to the terms set forth above, neither COTNOVA, nor its affiliates, information providers or content partners shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or unauthenticity of, the information contained within this site, or for any delay or interruption in the transmission thereof to the end user, or for any claims or losses arising therefrom or occasioned thereby. None of the foregoing parties shall be liable for any third-party claims or losses of any nature, including without limitation to lost profits, punitive or consequential damages. COTNOVA is not responsible for any content that a user, subscriber, or an unauthorized user may post on this site or any of the microsites. any content that is posted or uploaded that is or may be deemed unsuitable can and may be taken down by COTNOVA. moreover, COTNOVA reserves the right to edit, change, alter, delete and prohibit any and all content that it, COTNOVA, deems unsuitable.

2.1.8 Confidentiality

The Handyman and user shall be responsible for protecting the confidentiality of their password(s), if any and maintaining the security of your account and maintaining settings that reflect your preferences. COTNOVA shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section. We will assume that anyone using the Site or transacting through your account is you. You are SOLELY responsible for any activity that occurs under your account.

2.1.9 Indemnity

You agree to indemnify us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms and Conditions with respect to engagement of Handyman

2.1.10 Applicable Law and Jurisdiction

These Terms and Conditions on engagement of Handyman shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.

2.1.8 Severability

If any portion of these Terms or Conditions on engagement of Handyman is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Sale and shall not affect the validity or enforceability of any other section listed in this document.

2.1.11 Miscellaneous Provisions

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions of on engagement of Handyman to any third party is prohibited unless agreed upon in writing by the Handyman. We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions on engagement of Handyman to any third party.

2.2.0 Notice of Copyright Infringement

If you have any complaints with respect to the infringement of your copyright, kindly send mail to contact@myhandwork.ng. Who? Where?
Where you believe that your intellectual property has been infringed upon on our website, please notify us by email it to (insert physical address and email address for copyright complaints). We expeditiously respond to all concerns regarding copyright infringements. We request that you provide the following information along with your complaint:
• A physical or electronic signature of the person authorized to act on behalf of the owner of the copyrighted work for the purposes of the complaint.
• A proper description of the copyrighted work claimed to have been infringed.
• A description of the location of the infringing material on our Website.
• The address, telephone number or e-mail address of the complaining party.
• A statement made by the complaining party that he has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or by law.
• A statement deposed to under oath, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the copyright owner. Please note that this procedure is exclusively for notifying COTNOVA that your copyrighted material has been infringed.