MyHandwork.ng Data Privacy Policy

Myhandwork.ng (“We”, “us” or “our”) is committed to ensuring that you are fully informed about how information collected through the Myhandwork.ng Platform is processed and/or used by us.

By using, visiting, receiving, or providing Professional Services on this Platform, you agree to the terms of this Data Privacy Policy. We strongly advise that you read this policy carefully to fully understand how information collected through the Platform is processed. If you do not agree with the terms of this Data Privacy Policy, please do not continue to use the Platform. Your use of our Platform and Services is also governed by the User Terms of Use and the Professionals’ Terms and Conditions.

1. The Personal Information We Receive from You

To enable us to connect you with the Services on our Platform, we may require you to voluntarily give us access to certain personal information. You consent to us collecting your personal information as well as storing, using, or disclosing your personal information in accordance with this Data Privacy Policy.

• Registration and Onboarding:

Professionals: Full name, gender, email address, phone numbers, address, calendar availability, profile photo, geographic location, skill possessed, proficiency level, and government-issued means of identification.

Users: Full name, gender, email address, phone number, address, geographic location.

• Contact Information: In order to take necessary action after you have contacted us via the in-app chat, email, social media or phone calls, we may collect your phone number, email address or information already available to the public from your social media profile.
• Location and Address: We request your address and location data during the onboarding process or when placing a request for professionals.

2. Purposes for Processing Personal Information

The information you provide and the information we collect about you will primarily be used for:

• Helping us provide you with the Services you require from us.
• Improving your interactions with our Platform.
• Reaching out to you in case of danger or a breach of our Terms of Use or any criminal act.
• Personalizing your Platform experience and delivering content, including targeted offers and ads.

3. Change of Purpose

We will only use your personal information for the purposes for which we collected it. If we need to use your personal information for any other purpose, we will seek your consent to do so.

4. Disclosure of Personal Information

We may disclose your information for the purposes detailed below:

• To satisfy any local, state, or Federal laws or regulations.
• To bring legal action against a user or Professional who has violated our Terms.
• To our group companies, third-party service providers, and agents to provide products and services.
• If we suspect fraudulent activity or notice any violation of our terms.

5. Your Rights

By providing us with your personal information, you are guaranteed the following rights:

• Right to Rectification: You can modify your name, email, and password on your profile.
• Right of Access, Right to Erasure, Right to Restrict Processing.
• Right to Withdraw Consent: You can unsubscribe from our promotional emails by following the unsubscribe instructions in each email.

6. Protecting Your Information

Your data is secured by encryption, firewalls, and SSL technology. While we make efforts to protect your data, we cannot guarantee immunity to all types of cyber risks.

7. International Data Transfer

To provide you with the most suitable service, we may transfer your personal information to locations outside your country.

8. Retention of Your Data

We will keep your personal information for up to 3 years after the last active use on our platform or 6 years after the last transaction.

9. Modifications And Revisions

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on the Platform.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at [email protected]

Last Date Modified: 21st Oct, 2024